Privacy Policy

General

This Privacy Policy (“Privacy Policy”), together with the Terms, governs your use of the Greenleaf Design Platform and describes our policies and procedures regarding the collection, use and use, disclose, process, transfer and store information provided by you to us. By using, browsing, accessing or purchasing from the Greenleaf Design Platform, you agree to be bound by the terms of this Privacy Policy and to the collection, storage, possession, processing handle, process, share, disclose or transfer your information in accordance with the terms of the Privacy Policy. We will not use user information in any manner except as set forth in this Privacy Policy. Capitalized terms used herein if not defined shall have the same meaning as ascribed to them in the Terms.
This document is an electronic record and is governed by the provisions of the Information Technology Act, 2000 and the rules made thereunder, if any, as well as the amended provisions relating to records electronically under various Acts as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.
This Privacy Policy identifies the type of information collected from Users, including the nature of Sensitive Personal Data or Information (defined below), the purposes, means and methods of use such information and how and to whom we will disclose or transfer it. such information. You may withdraw your consent to the collection and use of your information, including Personal Information (defined below) or Sensitive Personal Data or Information, at any time. However, please note that if you withdraw your consent, we may no longer be able to provide you with the relevant service for which you withdrew your consent. It is hereby clarified that your decision to withdraw consent will not affect the processing of personal information based on your previously withdrawn consent. Please take a moment to familiarize yourself with our Privacy Policy. If you do not agree to any provision of these Terms or Privacy Policy, we recommend that you do not use or access the Greenleaf Design Platform.

Type of Information Collected

You may be asked to provide your information each time you access, visit, use or browse the Greenleaf Design Platform. We may share information and use it in accordance with the provisions of this Privacy Policy. We may also combine that information with other information to provide and improve our products, services, content and advertising.
You agree to provide information that must be true, correct, current and accurate. You can access, modify, change or request deletion of part or all of your information by contacting us at info@greenleafdesign.in
The Greenleaf design platform is not intended for minors. We do not knowingly collect personal information from any users under the age of 18 (eighteen). If we are notified that we have collected personal information from anyone under the age of 18 (eighteen), we will take steps to delete the information within a reasonable period of time. If a parent or guardian becomes aware that their child has provided their child’s information on the Greenleaf Design platform without their consent, they should contact us to have that information removed. In the event that, in violation of the Privacy Policy and Terms, a person under 18 (eighteen) years of age uses the Services, we will not be liable for any damages or injury suffered by that person. bear.
We may collect various information about you, including your name, password, postal address, telephone number, email address and contact preferences, including any other details about your use of and interact with us or our affiliates. We may collect information that, when combined with other information available from us, reasonably identifies you (“Personal Information”). Personal information must include but is not limited to your full name, personal contact number, residential address, email address, gender or date of birth.
We may also collect, receive, process or store certain sensitive personal data or information, including but not limited to:

Password;
Financial information such as bank account, credit card, debit card or other payment instrument details;
Physical, physiological and mental health status;
Any details relating to the above categories of personal information provided to us to provide the Services; And
Any information we receive in the above categories of personal information for processing, storage or processing under a lawful contract or otherwise.
(collectively, “Sensitive Personal Information or Data”).
Use of collected information
We may collect, use or process your information, including your personal information and sensitive personal data or information, for the following purposes:

To create and grant you access to your registered account on the Greenleaf Design platform. Develop, provide, process and improve our products, services and content to personalize and improve your experience.
To inform you about our Products, services, offers, updates, upcoming events, including providing you with information related to order confirmations, invoices, technical notices technical, security warning.
For internal analysis and research purposes such as audits, data analysis and research to improve our products, services and customer communications.
To satisfy any legal or regulatory requirement or comply with a request from any governmental or judicial authority.
To resolve any queries, disputes, complaints or claims you raise in connection with your use of the Greenleaf Design Platform. To detect or monitor any fraudulent or illegal activity on the Greenleaf Design Platform.

Disclosure of Information Collected

From time to time, we may disclose information collected from you to our trusted third party service providers who assist us in facilitating the provision of services. and purchase products on the Greenleaf Design Platform. For example, we may share your information with third-party payment gateway providers to process transactions on the Greenleaf Design Platform. By using the Greenleaf Design Platform, you consent to such disclosure of your information to third party service providers. We ensure that these third party service providers are bound by reasonable security obligations and/or use, maintain and comply with generally accepted security and industry standards for that information.
We may also disclose your information when such disclosure is required by law or judicial decree or when we, in our sole discretion, deem it necessary to protect our rights or of other users, to avoid any harm to people or property, to prevent fraud and credit risk. We may also disclose or transfer your information to any third party in connection with any reorganization or asset sale, division or transfer of all or part of us. We will ensure that third parties to whom we transfer or sell our assets have appropriate security and privacy measures at least as protective as those described in the Policy this privacy, to process your personal information. You will have the opportunity to opt out of any such transfer if the new entity’s intended treatment of your information differs materially from that set forth in this Privacy Policy.
The third party payment gateway provider may collect certain financial information from you, including but not limited to your credit/debit card number or bank account details (call collectively as “Financial Information”). “). Any financial information collected from you by these third-party payment gateway providers will be used solely for the billing and payment process. The financial information collected from you is processed through an approved and encrypted secure digital payment gateway platform, thereby meeting reasonably expected technological standards. Verification of financial information will only be done by you through a validation process in which we will have no role and therefore we will not accept any liability in this regard. We shall not be liable for the actions or inactions of third party payment gateway providers nor for any breach of the conditions, representations and warranties given by them. We will also have no obligation to mediate or resolve any disputes or disagreements between you and such third party payment service providers.
Although we will make every effort to ensure that your information, including your personal information, financial information and sensitive personal information or data, is properly protected by implementing security measures in accordance with applicable laws, you should exercise reasonable discretion when providing personal or financial information. use the Services because the Internet is susceptible to security breaches.

Your information may also be transferred to, stored or processed in any country other than where you access the Greenleaf Design Platform. For the purposes of sharing or disclosing data in accordance with our Privacy Policy, we reserve the right to transfer your information outside of your country. By using the Greenleaf Design Platform, you consent to the transfer of your information outside your country and also within our affiliates, subsidiaries and partners, including to our employees and contractor, provided that they agree to ensure the same level of data protection as provided by this Privacy Policy. India’s data protection policies and laws. Information may be transferred as necessary for the performance of the Services, the operation of the Greenleaf Design Platform, and the provision of the Products as agreed between us and the third party.

Security

The security of your personal information is very important to us. We have implemented security policies, rules and technical measures as required by applicable law, including firewalls, transport layer security and other physical and electronic security measures to protect protect personal information under our control from unauthorized access, inappropriate or unauthorized use or disclosure. illegal modification and destruction or accidental loss. When you submit your information to the Greenleaf design platform, your information is protected by our security system. Please note that we use international and industry-recognized standards, such as applicable laws, rules and regulations.
Your information is contained within secure networks and is accessible only to a limited number of individuals authorized to have access to such systems or who need that information for the purposes set out in the Policy. this privacy policy. These authorized persons are also required to keep this information confidential. Although we will use our best efforts to transmit and store any information you provide in a secure operating environment that is not open to the public, you understand and acknowledge that there is no such thing as warranty. is completely confidential and we make no guarantees that it will be. is any. Do not disclose information unintentionally or in potential security breaches. You agree not to hold us responsible for any breach of security or any action of a third party that receives your personal information or events beyond our reasonable control, including acts of government, hacking, unauthorized access to computer data and storage devices. , computer crashes, security and encryption breaches, etc.

Cookies Policy

Due to the communications standards on the Internet, when you visits, access or browse the Greenleaf Design Platform, we automatically receive the uniform resource locator of the site from which such you visit, access or browse the Greenleaf Design Platform, details of the website you visit on leaving the Greenleaf Design Platform, the internet protocol (“IP”) address of each User’s computer operating system, type of web browser the User is using, email patterns, and the name of the User’s internet service provider. This information is used solely to analyse overall User trends and to help us improve our services. Please note that the link between the User’s IP address and the User’s personally identifiable information is not shared with third parties without such User’s permission or except when required by law or to provide or facilitate the User with the services. Notwithstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data with advertisers, sponsors, investors, strategic partners, and others in order to help grow the business. The amount of information sent to us depends on the settings of the web browser used by the User to access the Platforms. Users can refer to the browser used if they want to know the information provided to us.
Greenleaf Design Platform uses temporary cookies to store certain data. We do not store personal information in cookies. Information we collect, by any means, that does not personally identify Users as individuals (such as the types of uses described above) is exclusively owned by us and may be used by us and third party service providers for technical management of the Platform, user administration, research, development and other purposes.
You understand that you may configure or modify your web browser to delete or disable cookies. If you choose to disable cookies on your computer or mobile telecommunications device, this may impair, impair or limit access to certain areas of the Greenleaf Design Platform.
We may allow other companies or organizations to serve advertising to you. These companies or organizations include third-party ad servers, advertising agencies, advertising technology providers, and research companies. We may target certain advertisements to you that fit a certain general profile. We do not use personal information to serve you advertising. In the context of serving advertising or optimizing services for users, we may allow authorized third parties to place or recognize a unique cookie on a user’s browser.

You agree and understand that we have no control over third party websites displayed as search results or links on the Greenleaf Design Platform. These other websites may place their own cookies or other files on Users’ computers, collect data or solicit personal information from Users over which we have no control and cannot be responsible. responsibility. We make no representations regarding the privacy policies or practices of such third parties or the terms of use of such sites, nor do we warrant the accuracy, integrity or quality of their services. quantity of any information, data, text, software, sound, images, graphics. , videos, messages or other materials available on these websites. Inclusion or exclusion does not imply any endorsement by us of those websites, their providers or the information contained in them.
We may keep records of telephone calls received and made to users for the purposes of service administration, research and development, training, business information, business development or user management. use. We may share these telephone recordings with third parties when required to do so by law or as necessary to provide or support Users’ use of the Services.
You agree to allow us to reproduce/publish all testimonials and reviews given by you on the Greenleaf Design Platform in relation to the Services or Products. You agree that we may edit the testimonials and reviews provided by you and reproduce/publish such edited or paraphrased versions of the testimonials and reviews on the Design Platform Greenleaf. If the User has any concerns regarding the reproduction/publishing of any testimonial or review provided by you, the User may contact us at info@greenleafdesign.in

Opt-Out Policy

Third party service providers with whom we may share information provided by you are not permitted to market their own services, send promotional emails or engage in promotional communications with you. We provide you with the opportunity to opt out of receiving non-essential marketing, promotional or related communications from us or our partners.
If you would like to remove your contact information from all of our mailing lists and newsletters, you may click on the “unsubscribe” link or follow the instructions included in each email. You can also contact us at hello@urbanladder.com. We reserve the right to limit membership based on available contact information. All users will be notified via email before any action is taken.
You agree to provide information that is true, correct, current and accurate. You can access, modify, change or request deletion of part or all of your information by contacting us at info@greenleafdesign.in

Retention of information

We will retain your information and any data for the period necessary to fulfill the purposes described in this Privacy Policy, unless applicable law requires or permits a retention period longer.
Editor
We reserve the right to modify this privacy policy at any time. The privacy policy, when changed, will be updated on the Greenleaf design platform. We encourage you to review this Privacy Policy each time you visit our Greenleaf Design Platform to understand how your personal information is used.

Grievance Redress al

In case, you have any questions, grievance or complaints about this Privacy Policy, or the Greenleaf Design Platform, you may contact our team on the below mentioned details:

Email Address: info@greenleafdesign.in

To the extent possible, each section of this Privacy Policy will be interpreted to give effect in accordance with applicable law. However, in the event that any provision is found to be prohibited or invalid, such provision shall be ineffective only to the extent so prohibited or invalid without invalidating the remainder of the provision. that or the other remaining provisions of this Privacy Policy.

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