WHAT IS THIS FEES AND PAYMENTS POLICY?

This Fees and Payment Policy (“FPP Policy”), together with the Terms of Use, describes the payment methods accepted by Green Leaf and Green Leaf’s policies and procedures regarding the acceptance of fees and pay for services provided through the Greenleaf Design  platform. Green Leaf’s main objective is to ensure that the Greenleaf Design  platform is user-friendly and equipped with the security infrastructure reasonably expected  to protect any financial information that may be shared by users.

 Users are required to read and understand the terms of this FPP Policy. If you do not agree to the terms of this FPP Policy, you should not  accept the Terms of Use and this FPP Policy and may exit and stop using the Greenleaf Design  Platform immediately. The terms of this FPP Policy are accepted without modification and also, by using, browsing, accessing or purchasing from the Greenleaf Design  Platform, you agree to be bound by the terms contained in the document This.

 FEES AND PAYMENT OPTIONS

 Green Leaf does not charge any fees for browsing the Greenleaf Design  platform. In the future, Green Leaf may  consider charging Users for full use of the Greenleaf Design  Platform  or for use of certain features of the Greenleaf Design  Platform. In such case, you agree to pay  such fees, if any. Green Leaf does not represent or warrant that it will provide you with  notice before imposing any such charges. Your continued use of the Greenleaf Design  Platform following any such fee changes will be deemed to constitute your acceptance of such changes.

 To ensure user convenience, Green Leaf offers multiple payment options to users. Green Leaf, without prior notice to the User, reserves the right to add or remove payment options from those listed below:

payments through net banking facilities;

payments via certain credit cards;

payments via certain debit cards;

payment via prepaid payment tools and e-wallets;

Any other payment options as may be made available by Green Leaf from time to time. The payment options mentioned above will hereinafter  be referred to collectively as “Payment Options”. While reasonable efforts have been made to provide payment options through various banking channels, Green Leaf currently only accepts payments from selected major banking channels. Green Leaf accepts payments by international debit/credit cards.

 It is expressly made clear that accepting payments from users through payment options is entirely at the sole discretion of Green Leaf. Green Leaf reserves the right to refuse user payment  through payment options for any reason. To further authenticate the User’s transaction, Green Leaf may require the User to submit a copy of the User’s photo ID (such as the User’s PAN card), otherwise, Green Leaf reserves the right to reject the user’s payment is done through payment options. .

 When using the payment options, the User undertakes to provide accurate, complete and accurate financial information such as credit/debit card details or prepaid payment instrument account details as may be hosted by Green Leaf’s third-party payment gateway provider. The User shall not use any credit/debit card or prepaid instrument that is not legally owned by the User or that the User is not lawfully authorized to use. Users are solely  responsible for the security and confidentiality of their financial information. Green Leaf disclaims any liability that may arise from the unauthorized use of users’ financial  and/or identity information, including details relating to payment options.

lack of authorization for any transactions, including  transactions made on gift cards and vouchers issued to users under Green Leaf promotions.

exceed the credit/debit limit  agreed between the User and the issuing bank.

any payment issues arising from technical issues occurring during the transaction.

refused to transact for reasons beyond Green Leaf’s control.

 Green Leaf reserves the right to impose limits on the number of transactions that users can make on the Greenleaf Design  platform. If a user exceeds the  transaction limits set by Green Leaf, Green Leaf reserves the right to refuse to process such transactions. Green Leaf may refuse to process transactions  from users with questionable or questionable transaction history on the Greenleaf Design  platform. If Green Leaf is not satisfied with the user’s trustworthiness or the authenticity of any transactions made on the Greenleaf Design  platform, Green Leaf shall have the right to decline such transactions. Green Leaf may also choose to delay shipping of the product purchased by such user or cancel the entire purchase at its sole discretion. The User agrees that Green Leaf shall not be liable for any damages, rights or claims arising from Green Leaf’s decision not to  process a transaction or from delay in  processing  a transaction due to suspicious User activity on the Greenleaf Design  Platform.  All products listed on the Greenleaf Design  platform include all applicable taxes. You will be responsible for payment of all fees/costs/charges associated with purchasing products from us and you agree to bear  all applicable taxes, including but not limited to GST, customs duties and taxes, etc. Despite Green Leaf’s best efforts,  mispricing of products may still occur on the Greenleaf Design  platform during or after a user goes through the product purchasing process. Although extensive verification processes  are carried out before product prices are published on the Greenleaf Design  platform, errors and discrepancies due to technical issues and time lags are unavoidable. For the avoidance of doubt, Green Leaf’s corrective actions shall arise in the event of a price discrepancy between the actual maximum retail price of the product and the price published on the Greenleaf Design  platform as set out below:

If the maximum selling price of the Products delivered to the User is lower than the price published on the Greenleaf Design  Platform, the User must, within 24 (twenty-four) hours of receipt of the Products, notify us at hello @urbanladder.com in each case, resulting in acknowledgment of receipt. Once Green Leaf is satisfied with the user’s request, the difference between the purchase price and the maximum retail price will be transferred to the user’s bank account within 15 (fifteen) days from the date of receipt of the notification. in writing from the user.

If the maximum retail price of the products listed on the Greenleaf Design  platform is higher than the published price and  Green Leaf does not provide offers or discounts on such products, Green Leaf shall have the right to book shipment of the products purchased  until the above Error occurred. The Greenleaf Design  platform has been repaired and users must pay the difference. If the User refuses to pay the difference, the User has the right to request cancellation and the amount paid by the User shall be transferred by Green Leaf to the User’s bank account within 15 (fifteen) days.

To process these returns, Users must email  us at hello@urbanladder.com. The User will then receive a refund to the User’s source account that was used to make the initial payment.

 To enable Users to make payments for the purchase of Products on the Greenleaf Design  Platform, in addition to this FPP Policy, the terms and conditions of the User’s bank, relevant financial institution and/or  association tags can be applied. The User’s bank, financial institution or card  association may refuse or prevent the User from making electronic payments for  the purchase of Products on the Greenleaf Design  Platform and Green Leaf does not control this and therefore cannot responsible at any time. .

 From time to time, Green Leaf may contract with third party payment service providers, including banks, to open node bank accounts in accordance with applicable Indian law. This will be done to facilitate  payments between users and other third parties, other than Green Leaf. These third parties may include other service providers, including payment aggregators, prepaid instrument providers, courier and logistics service providers, etc. Upon successful delivery of the products  you purchase through the Greenleaf Design  platform, Green Leaf will initiate payments to third-party service providers.

 If a user notices that a charge has been generated on their payment instrument(s) for the purchase of a product on the Greenleaf Design  platform and the user is not aware of such purchase on the Greenleaf Design  platform, then that user will first have to check whether his family members, friends or  colleagues are authorized to  purchase  Products on the Greenleaf Design  Platform. Notwithstanding this, if the User continues to be unable to identify charges generated on their payment instrument(s) when purchasing Products on the Greenleaf Design  Platform, the User may notify us of the transaction unauthorized purchase  within 10 (ten) days. from the date  the unauthorized purchase was made on the Greenleaf Design  Platform  to enable Green Leaf to initiate an investigation. If a User makes a purchase on the Greenleaf Design  Platform and the alternative payment  has been voided, Green Leaf reserves the right to recover the voided payment (“Invalid Payment”). The User shall, within 5 (five) days from the date of receipt of written notice from Green Leaf, transfer the invalid payment to Green Leaf’s bank account, the details of which account shall be as set out in the notice newspaper. If the user fails to remit the void payment to Green Leaf’s bank account despite receipt of the notice, Green Leaf shall have the right to initiate civil and/or criminal proceedings against the defaulting user at its costs and expenses. your only. .

 Customer support team:

Any questions or concerns regarding fees and payments can be directed  to our customer support team. You can contact at:

Contact Details:

info@greenleafdesign.in